Refund policy

Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange, so please select your product carefully.

For change of mind, returns/ exchange are accepted, but buyer must pay any return shipping costs.

The item must be returned within 7 days of receiving, and in its original condition.

Buyer must pay for return shipping.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Customer provides return shipping.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your funds company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at funkyfido@outlook.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We will replace items if they are unused, or have a manufacture defect or damage. If you need to exchange it for the same item, due to an incorrect sizing selection, send us an email at funkyfido@outlook.com  and send your item to: PO Box 413, Cockatoo, Victoria 3781 AUSTRALIA

Shipping
To return your product, you should mail your product to: PO Box 413, Cockatoo, Victoria 3781 AUSTRALIA

Customer provides return shipping.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.