Shipping and Returns

Getting Your Funky Fido Goodies Fast!

We aim to get your dog's new favorite gear to you as quickly as possible. Here's what you need to know about Funky Fido shipping and delivery:

Shipping and Delivery

Order Processing

  • In-stock items usually ship from our Funky Fido HQ within 5 business days (unless stated otherwise on the product page).
  • For custom orders or if there's a delay, we'll contact you directly.

Need your order in a hurry? Contact us to see if we can expedite it!

Australia Wide Shipping Costs

We offer flat rate shipping via Australia Post.

Standard  Shipping (with tracking) : $10

Express Shipping (with tracking) : $15

** Please note, if the weight of your purchased items exceeds 5kg, we will contact you to discuss any additional shipping charges required.

International Shipping Costs

For combined purchase weight under 1kg.

Standard Shipping (with tracking); $30

Express Shipping (with tracking); $50

** Please note, if the weight of your purchased items exceeds 1kg, we will contact you to discuss any additional shipping charges required

Delivery Estimates

Please note: Once your order ships, delivery times are beyond our control.

  • Australia: Allow at least 10 business days before contacting us about your order.
  • International: Allow up to 4 weeks before contacting us.
  • ALL items are shipped with a tracking number

Returns

Returns Policy

We want you and your pup to be happy with your Funky Fido goodies.

Returns are accepted if the item is not as described, faulty, or wrong size if “custom fit guarantee” criteria are met.

The item must be returned within 7 days of receiving, and in its original condition. 

For change of mind, returns/ exchange are accepted, but buyer must pay any return shipping costs.

The item must be returned within 7 days of receiving, and in its original condition., buyer must pay for return shipping.

Please contact us immediately if you have any concerns about your order.

Contact Us

If you have any questions about shipping, delivery, or returns, please don't hesitate to contact us!

Get In Touch